How do I make purchase?
Shopping at mdfcclothes.com is easy, this question is part of the most asked questions:
- Scroll through our many editorials and see what really speaks to you.
- Once you have found an item, choose your size and click on the ‘ADD TO BAG’ button on the product page.
- Review the items in your shopping bag by clicking the ‘SHOPPING CART’ link at the top of the page. Click on ‘PROCEED TO CHECKOUT’ to complete your order.
Do I need to create an account to place an order?
You can shop at mdfcclothes.com without creating an account as a guest. This question is also part of the most asked questions.
However, sign up with us and you’ll be able to enjoy the following benefits:
- Track your orders and review past purchases
- Request a return or exchange directly from your account
- Add items and products you love that have been sold out for us to notify you once restocked
- Save your address & credit card information so you can shop even quicker next time
Is my personal information kept private?
Please be assured that we take data protection seriously, and your information will only be shared with third parties where they abide by applicable data protection legislations.
I forgot my password, What Should I do?
To reset your password, follow the ‘FORGOT PASSWORD’ instructions. Please note, for security reasons we are unable to send your old password via email.
Will I be refunded the full value of my order?
Our refund will be issued to the original credit card used to place the order. Please note that it can take up to 14 business days for the refund to appear in your account. Please note that all orders done in Cash on Delivery will be refunded through e-store credit onto your account online.
How can I track my order?
Once your order has been dispatched, you will be contacted by the shipping company for delivery of your package. If you have any other concerns you can always contact the customer service team.
Can I change or amend my order once it has been placed?
Before your purchases have been prepared for dispatch, we can cancel an item, change the size or edit your billing and shipping details. However, we are unable to combine orders or add pieces to an existing order once it has been placed. If you need to make any amendments, please email us on sales@mdfcclothes.com for assistance.
If you have any other questions, do not hesitate to contact us directly or on Instagram.